Shipping Policy

SHIPPING POLICY

Thank you for shopping with Smart Lighter India. We are committed to delivering your order quickly and safely.

1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time
Delivery usually takes 3–7 business days depending on your location within India. Remote areas may take slightly longer.

3. Shipping Charges

• Free Shipping may be available on selected products or special promotions.

• Standard shipping charges may apply for certain locations or products and will be shown at checkout.

4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) on most orders across India. Please ensure that the correct address and phone number are provided to avoid delivery issues.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can track your shipment.

6. Delivery Delays
Sometimes delivery may be delayed due to unforeseen circumstances such as weather conditions, courier delays, or high order volume. We appreciate your patience in such cases.

7. Incorrect Address
Please make sure your shipping address is accurate. We are not responsible for delivery issues caused by incorrect address details.

8. Contact Us
If you have any questions about your shipment, please contact our support team.

Email: smartlighterindia@gmail.com
Phone / WhatsApp: 8240644316
Customer Support: 24/7